| BEST PRACTICE GUIDEBOOKS |
| YEAR | TITLE | FULL VERSION | SAMPLES |
| 2008 | Innovation Management Process This Best Practice Guidebook demonstrates how the R&D function at ConvaTec developed a method to structure its innovation process through formalized governing teams, phases, and phase reviews. | Published | |
| 2009 | Mature Product Reinvigoration Process This Best Practice Guidebook demonstrates how a Product Innovation function developed and implemented a comprehensive process to identify new markets and applications for mature products. | Published | |
| 2009 | Implementing a Customer Lifetime Value Approach to Sales and Marketing Strategies This Best Practice Guidebook demonstrates how a company uses a Consumer Lifetime Value (CLTV) model - the revenue a customer generates during their lifetime with the company - to pursue sales and marketing strategies based on the monetary value of each customer. | Published | |
| 2009 | ROI-based Marketing Program Evaluation and Budget Allocation Process This Best Practice Guidebook demonstrates how a marketing function developed and implemented an ROI-based marketing process to create, select, evaluate and monitor marketing programs. | Published | |
| 2009 | Business Intelligence Project Prioritization System This Best Practice Guidebook demonstrates how a business intelligence function (Market Research and Competitive Intelligence) developed a system to prioritize its project portfolio, allocate resources, and reduce redundant requests. | Published | |
| 2009 | Collaborative Innovation Process This Best Practice Guidebook demonstrates how two functions, Sales and R&D, co-developed and implemented a collaborative innovation program to test early stage innovations and speed the innovation commercialization process. The company profiled is IBM, a top 5 global computer products and services company. | Published | |
| 2009 | Building a Customer-Centric Business Model This Best Practice Guidebook demonstrates how Marketing and R&D functions used customer segmentation as the foundation for a customer-centric business model. | Published | |
| 2010 | Building Global Acquisition Integration Capabilities This Best Practice Guidebook demonstrates how a Corporate Development function established a network of part-time, region-specific integration teams to increase capacity and harness local knowledge for effective acquisition integration. | Published | |
| 2010 | Leveraging Sustainability for Competitive Advantage This Best Practice Guidebook demonstrates how a Corporate Strategy function developed a business model to address the "triple bottom line" of sustainability - economic, environmental, and social - to create tangible competitive advantages. | Published | |
| 2010 | Strategic and Economic Value Analysis of Innovative New Business Ideas This Best Practice Guidebook demonstrates how the R&D/Innovation and Corporate Strategy functions at the Hewlett-Packard Company created a workshop-based process to analyze the strategic fit and economic value of ideas for entirely new businesses. | Published | |
| 2010 | Value Maximizing Acquisition Integration This Best Practice Guidebook demonstrates how the Corporate Development function at Cisco Systems developed an acquisition integration process to obtain the full value from each deal and build the capacity to conduct multiple concurrent integrations. | Published | |
| 2010 | Deriving Value from Corporate Responsibility through Community Engagement This Best Practice Guidebook demonstrates how the Corporate Strategy function at Intel creates an integrated corporate responsibility program - including its community engagement - that reflects its strategic objectives and maximizes impact. | Published | |
| 2010 | Capitalizing on Social Media to Drive an Effective Product Launch This Best Practice Guidebook demonstrates how the Marketing function at Microsoft Corporation leverages social media to engage brand enthusiasts who will support the launch of Windows 7. | Published | |
| 2011 | Implementing Value-Based Selling: A Process-Driven Approach This Best Practice Guidebook demonstrates how Sales Leadership at Energy Company* evaluated the sales process and sales force's capabilities, and implemented a sales effectiveness program to enable the sales force to deliver a value-based offering - convey value beyond price. The profiled company is a global energy company. *Energy Company is a pseudonym. | Published | |
| 2011 | From Macro to Micro: Translating Mega Trends into Strategy This Best Practice Guidebook demonstrates how the Corporate Development/Strategy function at Knorr-Bremse AG developed a systemic, Macro-to-Micro process to identify and integrate Mega Trends with its strategic planning process. | Published | |
| 2011 | Sales & Marketing: Revitalizing the Value Proposition This Best Practice Guidebook demonstrates how the Marketing function at Kronos collaborates with Sales to create and deliver a differentiated value proposition. | Published | |
| 2011 | Building a B-to-B Social Media Marketing Competency This Best Practice Guidebook demonstrates how the Marketing function at DuPont used social media pilots to develop social media marketing capabilities, and also how senior management created corporate governance measures and a Center of Excellence for social media. | Published | |
| 2011 | Vision to Implementation: Integrated Strategic Planning This Best Practice Guidebook demonstrates how the Corporate Strategy function at Sundt creates an integrated strategic planning process to break down silos, establish a shared corporate vision, and coordinate both strategic and tactical planning for effective implementation. | Published | |
| 2011 | Industry Solutions Labs: Showcasing Innovation This Best Practice Guidebook demonstrates how the Sales and Research functions at IBM create executive briefing centers to bring together clients, business partners, and IBM industry experts and researchers to explore how leading-edge technologies can solve pressing business challenges. | Published | |
| 2011 | Operationalizing a B-to-B Social Media Center of Excellence This Best Practice Guidebook demonstrates how the Marketing function at Cisco establishes a Center of Excellence to serve as a company-wide resource for best practices in social media. | Published | |
| 2011 | Scenario Planning: Fostering Long-Term Strategic Thinking This Best Practice Guidebook demonstrates how the Corporate Strategy function at Merck uses scenario planning to explore long-term threats and opportunities. | Published | |
| 2012 | Implementing an Effective Demand Management Process This Best Practice Guidebook demonstrates how the Corporate Marketing function at Kronos develops a comprehensive strategy for revitalizing all aspects of demand management. | Published | |
| 2012 | Activating Social Media within an Organization This Best Practice Guidebook demonstrates how Consumer Electronics Company collaborated cross-functionally to engage stakeholders, develop a comprehensive social media strategy, identify the appropriate capabilities, and launch the initiative. | Published | |